Shipping & Delivery Policy
Effortless Shopping: Our Commitment to Seamless Delivery
Discover how Sav7 IMPEX ensures your products reach you swiftly and securely, no matter where you are.
Shipping Methods & Areas Served
Comprehensive Shipping Solutions
At Sav7 IMPEX, we offer a variety of shipping methods tailored to meet your needs. Whether you prefer standard or expedited shipping, we ensure timely delivery. Our services extend across Europe, the Middle East, and select regions in Asia, ensuring our premium products reach you wherever you are.
We partner with reliable logistics providers to guarantee that your orders are handled with care and efficiency. Delivery times vary by location, with most orders arriving within 5-10 business days. For specific delivery inquiries, our customer service team is always ready to assist.
Return & Refund Conditions
Hassle-Free Returns & Refunds
Your satisfaction is our priority. If you’re not completely satisfied with your purchase, you can return products within 30 days of receipt. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
To initiate a return, please contact our customer service team who will guide you through the process. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly, and a credit will automatically be applied to your original method of payment.
Replacement Policy
Product Replacement Guidelines
At Sav7 IMPEX Pvt Ltd, we understand that sometimes products may not meet your expectations due to unforeseen circumstances. Our replacement policy is designed to ensure customer satisfaction and trust. If you receive a damaged or defective item, you are eligible for a replacement. To initiate a replacement, please contact our customer service team within 7 days of receiving your order. Provide your order number and a description of the issue, along with photographic evidence if possible. Once your request is approved, we will arrange for the return of the defective product and dispatch a replacement promptly. Please note that replacements are subject to product availability.
For any queries regarding our replacement policy, feel free to reach out to our support team. We are here to assist you with a seamless shopping experience.
Replacement Process Overview
Refund Policy
Refund Process and Eligibility
Cancellation Policy
Order Cancellation Terms
Orders placed with Sav7 IMPEX Pvt Ltd can be canceled within 24 hours of purchase without any penalty. To cancel an order, please contact our customer service team with your order details. If the order has already been processed or shipped, cancellation may not be possible. In such cases, you may need to follow our return or replacement procedures. Please note that certain products may be exempt from cancellation due to their nature or custom orders. We strive to accommodate your requests and ensure a hassle-free experience.
Shipping & Delivery FAQs
Explore answers to common questions about our shipping, return, replacement, refund, and cancellation policies.
What are the shipping options available?
We offer standard and express shipping options. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number on our website’s tracking page to monitor your shipment.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact our support team to initiate a return.
Can I exchange an item?
Yes, exchanges are possible for items of equal value. Contact us within 15 days of receiving your order to arrange an exchange.
How do I request a refund?
To request a refund, please fill out the refund request form on our website. Refunds are processed within 7-10 business days after approval.
Need More Help?
Get in Touch for Assistance
If you have any questions or need further assistance regarding our shipping and delivery policies, our team is here to help. Reach out to us for personalized support.